The registry of the affected server appears. If you do not have console access to the server, connect remotely opening regedit on another server and click File > Connect Network Registry, enter the affected XenApp server name and click OK. This means the user account by which you are trying to establish a remote connection does not belong to a Remote Desktop Users group.To resolve the issue, edit the following registry:Ĭaution! Refer to the Disclaimer at the end of this article before using Registry Editor.Ĭomplete the following steps locally if you have console access to the affected server. The error “ The connection was denied because the user account is not authorized for remote login” occurs when the user account that you are using to remotely connect to the target system does not have the appropriate rights to connect to the server. You need to be added as a member of the Remote User Group or have the necessary permission to connect to the device remotely. You need to know the servername or the IP address of the device you are connecting to. The computer to which you will connect has to allow remote connections (Enable RDP on the device). Ensure the following are adhered to in order to successfully establish a remote desktop connection to another device: The Remote Desktop Protocol was created from an extension of a protocol from the T.120 protocol family of the International Telecommunication Union (ITU). The Remote Desktop Protocol works as a terminal server protocol in client-server mode. Here are some RDP related guides: How to allow saved credentials for RDP connection, how to remove saved RDP entries in Windows 10, how to remove server connection entries from RDP, how to prevent the saving of Remote Desktop Credentials in Windows, and the logon attempt failed for the remote desktop connection. Kindly refer to the related guide on how to reset your built-in (Local) Administrator’s password in Windows 10, how to reset your built-in (Local) Administrator password in Windows 10. With this protocol, screen displays and control commands can be encrypted and transmitted over IP networks. The Remote Desktop Protocol (RDP) is a protocol developed by Microsoft for remote access to a device running the Windows operating system.

Remote desktop error code 0x9